A7x FAQ — All Your Questions Answered in One Place

Signing up on a7x is quick and easy — it takes just 2 minutes. Steps:

1. On the registration page and enter your Bangladeshi mobile number.
2. Create a strong password (minimum 8 characters).
3. Enter the 6-digit OTP sent to your mobile.
4. Registration complete! You can now make a deposit and start playing.

Registration is completely free. No credit card or bank details required.

Only One Account account can be opened per mobile number. Creating multiple accounts violates a7x's terms, and doing so may result in the permanent suspension of all associated accounts. Any bonuses or rewards will also be forfeited.

To register on a7x, you must be at least 18 years is required. You must agree to this condition at the time of registration. For large withdrawals (৳50,000+), age verification is carried out using your National ID. If you are underage, please do not register.

Wait 3 minutes, then click "Resend OTP." If it still doesn't arrive, check whether your phone has network signal, whether SMS is being blocked, or whether the number entered is correct. If the issue persists, Help Center Reach us via live chat.

Enter your friend's code in the "Referral Code" field on the registration form. Once you've registered and made your first deposit, the referral bonus will be credited automatically. Note: referral codes can only be added during registration and cannot be applied afterwards.

To close your account, Help Center Send us a written request. Our team will confirm your balance and close the account within 48 hours. Alternatively, you can use self-exclusion — Responsible Gaming on the page.

Log in → click the "Deposit" button → select bKash or Nagad → enter the amount → send money to our number → submit the transaction ID → done! Your balance is usually updated within 1–5 minutes. Minimum deposit is just ৳200।

a7x guarantees the highest in 5 minutes withdrawal. In most cases, funds arrive within 1–2 minutes. Transfers between midnight and 6 a.m. may take slightly longer — up to 15 minutes. Larger amounts without KYC verification may also take more time.

Minimum Withdrawal ৳300. The maximum daily withdrawal limit depends on your VIP level — for standard members, the daily maximum is ৳1,00,000. VIP members enjoy higher limits. No withdrawal fees apply.

Wait 15 minutes first. If you still haven't received it, contact Help Center let us know via live chat. Our payments team will look into it right away. This is usually a temporary network or banking system issue and gets resolved quickly.

a7x currently supports three methods: bKash, Nagad, and Rocket. Any of these three methods can be used for both deposits and withdrawals. We plan to add more payment options in the future.

Instantly Help Center Contact us with the transaction ID, amount, and date. We'll do everything we can to recover the funds. However, recovery of payments sent to the wrong number cannot always be guaranteed — please double-check the number before completing any payment.

After new registration Get an automatic 100% bonus on your very first deposit will be added automatically — no separate claim needed. Simply deposit a minimum of ৳200 to activate the bonus. The maximum bonus amount is ৳5,000. A 5x wagering requirement must be met before withdrawing bonus winnings.

Wagering means you must place bets totalling a set multiple of your bonus amount. For example, a ৳1,000 bonus with a 5x requirement means you need to wager ৳5,000 in total. Once that's done, any winnings from the bonus become withdrawable. Bets on any game count towards the wagering requirement.

A percentage of your daily gaming losses 10% Cashback is credited automatically the next morning. The maximum daily cashback is ৳2,000. There are no wagering requirements on cashback — you can withdraw it directly. If you don't play on a given day, no cashback applies for that day.

When a friend registers using your referral link or code and makes their first deposit, you'll receive ৳500 Referral Bonus. There's no cap on the number of referrals — the more you refer, the more bonuses you earn. You can find your referral code in your account profile.

The welcome bonus is valid for a set number of days from the date of deposit 30 days. Daily cashback expires after 24 hours. Referral bonuses are valid for 7 days. If wagering requirements are not met within the validity period, the bonus will be automatically forfeited.

For every ৳100 wagered 1 Point are credited. As points accumulate, your VIP tier advances: Bronze → Silver → Gold → Platinum → Diamond. Each tier comes with its own perks — higher cashback, faster withdrawals, and a dedicated personal manager. Learn more On the rewards page View.

Live Betting lets you place wagers on matches in real time. Odds change every second. Log in → Sports Events Go to the page → click the "Live" tab → select your preferred match and market → enter your stake → confirm. Act quickly, as odds change fast.

On a specific match Cash Out feature is available — it lets you lock in a partial or full return before the match ends. However, cash out is not available on all markets. Where it is available, a "Cash Out" button will appear on the bet slip.

Minimum bet from just ৳10. The maximum bet amount depends on the game type and market — generally up to ৳50,000 per bet. If you'd like to place a larger wager, please let us know in advance.

If a match is fully cancelled, all bets are refunded in full. If a match is postponed and not played within 24 hours, all bets are voided. For matches affected by rain, results are determined using the DLS method.

At a7x Live Casino, you'll find: Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti, Andar Bahar, Sic Bo, Sabong and 50+ more games. Play with real dealers from the world's top providers (Evolution, Pragmatic Live). Learn more Popular Games page.

Log in → click the profile icon → select "Betting History" or "Transaction History". Here you can view all bets, wins, losses, and payments by date. You can also filter by a specific time period.

On the login page, Go to → click the "Forgot Password?" link → enter your mobile number → verify with an OTP → set a new password. Or contact us directly through Log in with OTP — no password required. For any issues, Help Center Contact us.

Yes, but to change your mobile number, Help Center request must be submitted. Both your old and new numbers will need to be verified via OTP, and your national ID card may be required. For security purposes, this process takes 24–48 hours.

After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. Wait 30 minutes and try again, or log in using OTP instead. If your account has been suspended, please contact us to find out why support Contact us.

KYC (Know Your Customer) is our identity verification process. For withdrawals of ৳50,000 or more, you'll need to submit a national ID card or passport. This keeps your account secure and helps prevent money laundering. KYC verification is typically completed within 24 hours.

Refresh the page or log out and log back in. Check your internet connection. After a deposit, your balance typically updates within 1–5 minutes. If the issue continues, contact us with your transaction ID support Let us know.

Log in → click the profile icon in the top-right corner → select "Edit Profile." From here, you can update your name, email, and preferred language. Changing your mobile number requires a separate verification process.

Yes, a7x is completely safe. We use 256-bit SSL Encryption Regular third-party security audits are conducted. Payment information is stored securely on separate servers. Our Random Number Generator (RNG) is certified by an independent third party.

Warning: a7x will never ask for your password or OTP via SMS, phone call, or email. Always a7x.bio verify the address before logging in. Do not click on unknown links. If you receive any suspicious messages, immediately support Let us know.

Profile → Security Settings → enable the "Login OTP" option. From then on, you'll need to enter an OTP alongside your password every time you log in. This is the strongest way to protect your account — we recommend all users keep it enabled.

Change your password immediately and support Let us know. Our security team will lock the account and launch an investigation. If a fraudulent transaction is confirmed, a refund will be issued. Reporting quickly helps minimize any losses.

Profile → "Responsible Gaming" → choose your preferred tools: deposit limit, loss limit, session reminder, or self-exclusion. All tools are free and take effect immediately. For more details, Responsible Gaming Visit the page.

The a7x app is available on both Android and iOS. on the Platform page You'll receive a download link. On Android, download the APK directly (not available on the Play Store). On iOS, download it from the App Store. The app is completely free.

Yes, the a7x website is fully mobile-friendly. You can play easily in Chrome, Firefox, or Safari. All features are available just as they are on the app — though the app also offers fingerprint login, push notifications, and faster loading speeds.

Check your internet speed. Clear your browser cache (Ctrl+Shift+Delete). If you're using the app, check for updates or try reinstalling it. A 4G/5G or Wi-Fi connection delivers the best experience. If the issue persists, support Let us know.